Services - NEPTUNE

Technical Support

Taloar has decades of practical on-site service experience. We provide users with the necessary product installation guidance, including staff training, solutions for the initial start-up of the system, which is not just a general product overhaul.

We have a well-trained team of experts to provide comprehensive application support to users in different regions of the world, including evaluation and analysis of the product before use, proper guidance in the installation of the product, and offer timely after-sales service. At the same time, we regularly invite international industry experts to train each Taloar sales and technical staff, and use the expertise to guarantee product service to wholesalers and ultimate users.

Every Taloar valve is rigorously tested and we will endeavor to offer more accurate and more extensive product information and technical support. All purchasers of Taloar products will be provided with 24-hour accurate, fast and complete product technical service, you can contact Taloar sales representatives or distributors to obtain more product information and data via e-mail, fax or telephone.

On-Site Services

Our company and business partners have top-notch after-sales service teams. With diverse technical skills, we provide on-site repairs, preventive maintenance, and operational guidance to instill confidence in our customers. Regardless of your location, when you need it, our engineers will promptly arrive on-site to diagnose, repair, or replace components until your system is restored to normal operation.

Regular Maintenance

Easy damageable parts replacement
System operation inspection
Product performance testing
Commissioning Services

We extends beyond just providing products. Our on-site engineers can support contractors by offering comprehensive installation and commissioning services, resolving any initial system operation issues. This support greatly enhances users’ work efficiency, reduces system commissioning time, and lowers overall costs.
Regular Maintenance

Taloar on-site maintenance team, consisting of over ten experienced engineers, offers 7/24 service to our global partners. While providing users with high-quality products, in order to make you get a better and more efficient use status, we recommend Taloar professional engineers for your regular maintenance, to ensure the good operation of the system, more lasting service life, and safety.

How to Place an Order

Taloar recommends that users have a detailed understanding of the technical specifications of the products they need before making a purchase. We're here to help you choose the right products for your project. Before placing an order, please provide and confirm the following information:

I. Valve type, size and model, material of body and components , pipe connection type, and quantity required;
II.Fluid medium, working pressure, and temperature;
III. Valve operating form and factory-set technical parameters before delivery;
IV. Packaging requirements, shipping method, and delivery time;
V. Other special requests before placing your order.

Customers can choose products from our website or product catalogs. Please verify the accuracy of the information and products. Changes to catalog drawings and materials will not be individually communicated. Prior to placing an order, please verify the information with a Taloar sales representative.

For your legitimate rights and interests, we recommend purchasing through our authorized distributors. Should you have any questions, please contact Taloar promptly.

Contact Email:

Sales department: sales@taloar.com

Neptune Industrial Group INC